Profound Change Ahead: Designworks Discusses the Future of Travel During the Passenger Experience Conference
“Airlines have implemented many short- and medium-term solutions to adapt to new market conditions resulting from the COVID-19 crisis. But Designworks, a global creative consultancy owned by BMW, believes industry should consider long-term transformation.”
Designworks’ Director of Industrial Design, Johannes Lampela, recently presented at the Passenger Experience Conference in a webinar moderated by Jennifer Couts Clay. Runway Girl Network’s review of the presentation takes a deep dive into Designworks’ findings on evolving passenger needs within the aviation industry as a result of COVID19, and how this is playing out across airline brands.
Read Runway Girl’s full review here.